kwaliteit, zoals u het ervaart
Total in Support offers quality to people with a creative cultural profession, artistic businesses, and cultural institutions operating in the wider cultural sector, by applying a quality policy, a quality system, and process control.
Total in Support value quality, and we consider our service as being of a high enough quality if our clients experience it that way.
In addition to the way Total in Support exercise quality as an integral part of their trading policy, their quality system has been based and developed on the official and internationally recognised ISO-9002:200. Furthermore, we look at how to maintain and improve our high quality products.
Quality policy
Total in Support´s quality policy is aimed at maintaining an on-going bond with our Client’s wishes. Quality is an integral part of our overall trading policy, which is incorporated within our whole organisation. Our aim is a smooth functioning organisation with an eye for service and support, attained through greater efficiency and productivity.
Quality protocol
Total in Support has a Quality Protocol, agreed and formally set out in a Quality Manual. This Manual is a registration of all activities which will influence the realisation of assignments, and in which processes, tasks, responsibilities, authorisations and documents have been previously set.
Process control
There is a detailed process scheme for all primary processes within Total in Support, in which it is described under what circumstances the process has to advance. Employees are responsible for implementing this scheme and ensuring process continuation. All activities are realised within controlled circumstances and taking into consideration appropriate business resources.
Quality is not only of importance for our continually improving service towards our clients, but Total in Support are also able to develop a quality system corresponding with your business. Contact Total in Support for a non committal discussion.
By applying a Quality Protocol, a quality system, and process control we offer you excellence. Quality, the way you experience it. Total in Support: Cultural Dedication.
